Chris with Watson Brothers Tree Care, was amazing! He showed up on time, did the work himself, and provided an affordable service. Chris was professional, thorough, and left my yard spotless. His attention to detail and focus on safety were impressive. I highly recommend Watson Brothers for any tree care needs!
Kayla
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May 18, 2020
For the work that was done I was pleased with however I made this mistake of paying up front. We agreed to several things, mainly weed removal, some other plant removal, fertilization of the front yard, and then on-going grass cutting. Additionally we agreed that he'd come back and do repeat weed treatments if needed. A month had gone by and my grass was getting tall so I reached out to the company and didn't hear back, called again the next day and didn't hear back, then the next day received a text apologizing as he thought I was included in a text explaining he wouldn't be able to come back and finish the job due to COVID and having someone in his house with a chronic illness. I understood this, but asked if there was another one of the workers that could come back and complete the job to which he basically said wasn't going to happen. I asked for a partial refund, which he agreed to but followed with "it would only be 10 minutes worth of work". My weeds have since come back.... I told him a partial refund by check or cash would be fine and he could mail it to me... Still haven't gotten it and it's been at least 2-3 weeks. I found the follow-up, or lack thereof very unprofessional.
Stacy
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April 15, 2020
Our Address
6004 Riley St, Folsom, CA 95630, USA
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Chris with Watson Brothers Tree Care, was amazing! He showed up on time, did the work himself, and provided an affordable service. Chris was professional, thorough, and left my yard spotless. His attention to detail and focus on safety were impressive. I highly recommend Watson Brothers for any tree care needs!
For the work that was done I was pleased with however I made this mistake of paying up front. We agreed to several things, mainly weed removal, some other plant removal, fertilization of the front yard, and then on-going grass cutting. Additionally we agreed that he'd come back and do repeat weed treatments if needed. A month had gone by and my grass was getting tall so I reached out to the company and didn't hear back, called again the next day and didn't hear back, then the next day received a text apologizing as he thought I was included in a text explaining he wouldn't be able to come back and finish the job due to COVID and having someone in his house with a chronic illness. I understood this, but asked if there was another one of the workers that could come back and complete the job to which he basically said wasn't going to happen. I asked for a partial refund, which he agreed to but followed with "it would only be 10 minutes worth of work". My weeds have since come back.... I told him a partial refund by check or cash would be fine and he could mail it to me... Still haven't gotten it and it's been at least 2-3 weeks. I found the follow-up, or lack thereof very unprofessional.